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  • Shipping & Delivery

Delivering to over 150+ countries worldwide, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Delivery price: Regular Shipping for all products sold on saikonostore.com is FREE.
Express Shipping via DHL/USPS/FedEx/SF is available. Contact us on info.saikonostore@gmail.com, and we will find the best solution for you.

Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and designated shipping company process the orders, which takes an additional 3–5 days. No order can be cancelled once it has been processed. However, it is possible to return the item once received, at your expense. For more information, we invite you to consult our returns policy.

Delivery time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Your items will be delivered within 5 to 30 days (business days). This mainly depends on your location, and COVID restriction, you may receive your order earlier. Most orders to first world countries are shipped by e-packet, which is a US Postal Service product.

Destination Duration ( business days)
Germany, The Netherlands, Italy, Belgium, France, Luxembourg, Switzerland, Austria 6-20 days
Denmark, Sweden, Norway, Finland 8-22 days
United States & Canada 5-30 days
United Kingdom 15-30 days
Rest of Europe 10-25 days
Japan, China, Hong Kong, South-Korea, Singapore 10-20 days
Australia, New-Zealand 10-20 days
Rest of the World 12-30 days

In case of delay of your package, Saikono Store can not be held responsible. No order during delivery will be cancelled. But you can return it after arrival.

Tracking: All orders are sent with tracking available. For further details on tracking, please visit our FAQ page or Tracking Parcel Page. Kindly note that after you received your tracking code for your order from us, it usually takes about 1-5 days, until your package shows up in the courier's tracking system.

Delivery Guarantee: We provide a full delivery guarantee for all orders either free or express shipping. In the rare case your package gets lost, we will reship it free of charge or offer you a full refund to your original payment method at no extra cost. If you receive a wrong/damaged/faulty item we will reship your order free of charge.

CASES OF FORCE MAJEURE (COVID-19 NOTE) : The delivery time announced in case of force majeure is a maximum of 60 working days and valid from the receipt by the buyer of the mail dispatching the order. Orders exceeding 60 working days without delivery will be refunded.

Do not hesitate to contact us if you have any questions: info.saikonostore@gmail.com

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